Comments to easyJet

I was asked to comment on my latest flight by easyJet.  Here’s my main comment.

I took the one flight home from Amsterdam and although you’ve called it outbound it was inbound for me, as I live half-an-hour north of Stansted.

I try to avoid Schipol, despite visiting Den Haag fairly often. 

Lately though, I have been driving using Norfolk Line, as I usually go for four to five days and bring all sorts of goodies that Holland doesn’t have.  I’m also a coeliac and stock up with things like Dr. Schar’s bread-mix which are unavailable in the UK.  This is much easier in a car.

But it is Schipol that really annoys me.  The easyJet gate at Schipol is a long walk and is distinctly unfriendly with no seats.  I also always take a laptop and find the security annoying.

So there is nothing wrong with easyJet, it is just Schipol, which compared to Stansted is distinctly passenger unfriendly.  Especially for people like me, who never buy anything in the shops.

I should also add, that your new big box crisps looked nice, but nowhere in the guide did it say whether they were gluten free or not.  If you said what was, you might sell more.  As it is I only just buy a coffee and no food.

Looking at my travel folder, I notice that I haven’t used easyJet from Schipol since April the eleventh.  I think in that time, I’ve perhaps driven about four times, so the flight experience must be bad.  But I have flown easyJet elsewhere for a holiday.

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